Privacy Policy
Effective Date: 09/24/2024
Welcome to Hamraah.me! At “Hamraah,” we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your data when using our platform. By using our website, you accept the practices described below.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register, sign up for coaching, or use our services, we may collect:
- Full name
- Email address
- Phone number
- Coaching goals and preferences
- Transactional data (processed by Stripe or PayPal)
Legal Basis for Processing: We collect this information based on your consent, contractual necessity, or legitimate interest (for improving services).
1.2 Non-Personal Information
We may collect non-personal data, such as:
- IP address
- Browser type
- Device information
- Cookies and tracking technologies (see Section 7)
1.3 Sensitive Data
Sensitive data related to coaching will remain confidential and used only for the purpose of coaching.
2. How We Use Your Information
We use your information to:
- Provide coaching and support
- Process payments (via third-party processors like Stripe and PayPal)
- Personalize your experience
- Improve our platform
- Communicate with you about your account and services
- Comply with legal obligations
- Send marketing communications (only if you’ve opted in)
3. How We Share Your Information
We do not sell or rent your information but may share it:
- With trusted service providers (e.g., payment processors)
- For legal compliance (if required by law)
- During business transfers (e.g., mergers or acquisitions)
4. Data Security
We use industry-standard security measures to protect your personal information. However, no method is 100% secure. We cannot guarantee absolute security but strive to protect your data to the best of our ability.
5. Your Rights Under GDPR
You have the right to:
Access: Request your data.
Correction: Correct inaccurate data.
Deletion: Request deletion of your data.
Objection: Object to or restrict processing.
Data Portability: Receive your data in a structured format.
Withdraw Consent: Withdraw consent where applicable.
To exercise these rights, contact us at [[email protected]].
6. Data Retention
We retain your personal data as long as needed for the purposes outlined or as required by law. After this, we will securely delete or anonymize your data.
7. Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.
Types of cookies we use:
- Essential Cookies: These are necessary for the website to function properly.
- Analytics Cookies: These help us understand how you use the site and improve its functionality.
You can opt out of certain cookies by adjusting your browser settings or using cookie management tools provided by third-party services.
8. International Data Transfers
If your data is transferred outside the EU, we ensure compliance with GDPR through mechanisms such as standard contractual clauses or appropriate safeguards.
9. Children’s Privacy
Our services are intended for users 18 years and older. We do not knowingly collect information from minors. If we discover that we’ve collected data from a minor, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Hamraah.me
Email: [email protected]
By using our platform, you agree to the terms of this Privacy Policy.
اگر خودتان یا یکی از عزیزانتان در خطر و بحران قرار دارید، از این وبسایت استفاده نکنید. این منابع میتواند کمک فوری در اختیارتان بگذارد.